FAQs

Frequently Asked Questions

When will my order ship?

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking once your order is on its way.

How long is delivery?

Typical delivery is 5–12 business days depending on your location and the product. Estimated timing is shown at checkout.

How do I track my order?

Use the tracking link in your shipping confirmation email, or the Track Your Order page.

What is your return policy?

We accept returns within 30 days of delivery on unused items in original condition. See our Returns & Refunds page for details.

What payment methods do you accept?

We accept major credit and debit cards through our secure checkout.

How do I contact support?

Email info@voleracollective.com and we'll reply within one business day.